AVImark User Manual⁚ A Comprehensive Guide
This comprehensive guide provides a detailed walkthrough of AVImark’s features, from initial setup and installation to advanced functions like report generation and IDEXX integration. Learn how to navigate the interface, manage patient records, schedule appointments, and utilize the Profit Solver tool. Discover how to customize forms and leverage end-of-period reports for efficient practice management. This manual covers versions 175 and higher; contact support for earlier versions.
Getting Started with AVImark
This section guides you through the initial steps of using AVImark, a veterinary practice management software. Begin by downloading the AVImark client and PC-Display application. Ensure your system meets the minimum hardware and software requirements outlined in the system requirements section of this manual. There is no charge for downloading the software, and all files are virus-free. After successful installation, familiarize yourself with the AVImark interface. Explore the main menu, toolbars, and commonly used features. The quick reference guide provides additional assistance. If you encounter any issues during installation or initial setup, please refer to the troubleshooting section or contact AVImark technical support for assistance. Remember to consult the user manual for detailed instructions on each feature. The manual also includes information on setting up hospital information and entering patient demographics. Effective use of AVImark requires understanding its core functionalities, which are explained in subsequent sections of this guide.
Installing AVImark Client and PC-Display Application
The installation process for the AVImark client and PC-Display application is straightforward. Download the necessary files from the designated location, ensuring you have the latest versions. Before proceeding, verify that your system meets the minimum hardware and software requirements detailed in the system requirements section of this manual. The installation package includes both the AVImark client and the PC-Display application; you can choose to install only the PC-Display application if needed. Follow the on-screen instructions carefully during the installation process. After installation, restart your computer to ensure all changes take effect. The printable PC-Display user manual provides additional guidance. If you experience any problems during installation, refer to the troubleshooting section of this manual or contact AVImark technical support. Remember to check the system logs for any error messages. A successful installation will allow you to access and utilize the full functionality of AVImark and PC-Display.
AVImark System Requirements and Hardware Specifications
Before installing AVImark, ensure your system meets the minimum requirements for optimal performance. These specifications are crucial for smooth operation and data integrity. Consult the complete system requirements document for the most up-to-date details. Minimum RAM and processor speed are specified to handle the application’s demands. Sufficient hard drive space is necessary for the software installation and to accommodate your database. Network connectivity is essential for features like IDEXX integration and data backups. The AVImark system is compatible with various operating systems; check for the specific versions supported. Consider upgrading your hardware if your current system falls short of the recommendations to prevent performance issues. A stable internet connection is also recommended for accessing online features and updates. Graphics card requirements might be specified for optimal display resolution. Regular software updates are important for security patches and new features. Technical support is available to address any questions or concerns regarding system requirements.
Accessing and Navigating the AVImark Interface
After successful installation and login, the AVImark interface presents a user-friendly workspace. The main screen displays key functionalities, such as appointment scheduling, patient record management, and financial reporting. Intuitive icons and menus provide quick access to various modules. The system offers customizable views to personalize your workspace and prioritize frequently used features. Navigation is straightforward, with clear labels and logical arrangement of tools. Use the search function for quick access to specific patient records or information. Explore the help menu for detailed explanations and tutorials on each feature. Keyboard shortcuts can significantly improve efficiency. Familiarize yourself with the various reporting tools to generate tailored reports. Regular updates introduce new features and interface enhancements. Contact support for any issues or to report bugs. Understanding the interface is key to maximizing the software’s potential. The system is designed for intuitive workflow, reducing time spent on navigation.
Essential AVImark Features
This section details core AVImark functionalities crucial for daily veterinary practice management. Master patient record management, appointment scheduling, and financial record-keeping for efficient workflow. Learn essential tools to streamline your practice.
Managing Patient Records and Demographics
Scheduling Appointments and Managing the Work List
AVImark streamlines appointment scheduling and work list management. Create and manage appointments efficiently, utilizing the calendar view for a clear overview of daily, weekly, or monthly schedules. Assign appointments to specific staff members, ensuring optimal resource allocation; Send automated appointment reminders to clients via email or SMS, reducing no-shows and improving practice efficiency. The system supports various appointment types, from routine check-ups to complex surgical procedures. Easily reschedule or cancel appointments with a few clicks, updating the work list and client records simultaneously. The integrated work list provides a central hub for tracking tasks, ensuring nothing falls through the cracks. Prioritize tasks based on urgency and assign them to relevant team members. Monitor the progress of tasks and mark them as complete once finished. Utilize color-coding and custom labels to categorize tasks for better organization. The system allows for integration with other practice management tools, streamlining workflows and enhancing team collaboration. Customize appointment reminders to include specific instructions or information for clients. Generate reports on appointment scheduling trends to identify areas for improvement and optimize resource allocation. Maintain a clear and organized schedule while ensuring efficient work list management.
Entering and Managing Financial Information
AVImark simplifies financial record-keeping within your veterinary practice. Input client billing information accurately and efficiently, including charges for services, medications, and products. Generate invoices quickly and easily, customizing them with your practice’s branding and details. Track payments received from clients through various methods, including cash, credit cards, and checks. Reconcile accounts regularly to ensure financial accuracy and identify potential discrepancies. The system supports multiple payment plans, accommodating client preferences and financial situations. Maintain detailed records of outstanding balances, sending automated reminders to clients as needed. Generate comprehensive financial reports, providing insights into revenue, expenses, and profitability. Utilize reporting tools to analyze key performance indicators and identify areas for improvement in financial management. Integrate with accounting software for seamless data transfer and streamlined financial processes. Customize invoice templates to reflect your brand identity and include essential information. Manage client accounts, tracking payments and outstanding balances effectively. Ensure compliance with financial regulations and maintain accurate financial records for audit purposes. The system helps optimize your practice’s financial health through efficient management and insightful reporting.
Advanced AVImark Functions
This section details AVImark’s advanced features, including report generation, IDEXX integration, form customization, and the powerful Profit Solver tool. Master these functions for enhanced practice efficiency and data analysis.
AVImark offers robust reporting capabilities, allowing you to generate a wide variety of reports for various purposes. You can create period totals reports, specifying the desired date range and then previewing before printing. These reports can be saved in multiple formats for easy sharing and archiving, including PDF, HTML, RTF, TXT, and NDR. The system provides flexibility in selecting the specific data you need for your reports. Detailed instructions are available for generating reports, including those for end-of-period analysis. The user-friendly interface guides you through each step, from selecting the report type and date range to selecting the desired export format. Remember to save your reports to your designated Profit Solver folder for easy access and organization. The ability to export data in various formats ensures compatibility with other systems and applications. Consult the AVImark Quick Reference Guide for detailed instructions on ordering, mapping, and reviewing IDEXX tests, especially if you are using AVImark 2018.10.0 or later. This feature is invaluable for managing practice data and generating comprehensive analyses.
Integrating with IDEXX and Other Laboratory Systems
AVImark seamlessly integrates with leading veterinary laboratory systems, including IDEXX, streamlining your workflow and eliminating manual data entry. This integration allows for efficient ordering, mapping, and reviewing of laboratory test results directly within the AVImark system. The process is designed to be intuitive and user-friendly, saving you valuable time and reducing the potential for errors. Specific instructions for integrating with IDEXX and other systems are readily available within the AVImark resource library. These instructions often include detailed guides and troubleshooting tips to ensure a smooth integration process. The integration functionality supports various versions of AVImark, though specific compatibility details might vary. For users of AVImark 2018.10.0 or later, a dedicated Quick Reference Guide provides step-by-step instructions for integrating with IDEXX. This integration significantly enhances the efficiency of your practice by automating data transfer and providing a centralized view of patient information, including lab results. To ensure successful integration, refer to the relevant documentation and contact technical support if you encounter any issues. The benefits of integration extend to improved data accuracy and reduced administrative burden.
Customizing AVImark Forms and Templates
AVImark offers robust customization options for forms and templates, allowing you to tailor the system to your specific practice needs. Create custom forms to efficiently log vital information such as TPRs (Temperature, Pulse, Respiration), lab results, and anesthesia monitoring findings. This level of customization streamlines data collection and ensures that all essential information is readily accessible. The ability to design unique forms helps maintain consistency in record-keeping and improves the overall efficiency of your veterinary practice. Detailed instructions on form creation are available through the AVImark resource library, along with tutorials and support documentation. These resources guide you through the process of designing, implementing, and managing custom forms within the AVImark system. The customization options extend beyond basic form creation, allowing for the adjustment of existing templates to better suit your preferences and workflows. This ensures that the software adapts to your practice’s specific requirements, not the other way around. Customizing your forms and templates ensures that AVImark truly works for you, optimizing your workflow and enhancing the overall quality of patient care documentation.
Using End-of-Period Reports and Profit Solver
AVImark’s end-of-period reports provide a comprehensive financial overview of your practice’s performance. Access these reports by navigating to the “Work With” menu, then selecting “Reports,” and choosing the appropriate period (e.g., year, month). Select the desired date range and preview the report before printing. Save the report as a PDF for easy access and archival. These reports offer insights into key financial metrics, enabling data-driven decisions for practice improvement. The Profit Solver tool complements these reports by offering advanced analytical capabilities. Understand your practice’s profitability with detailed breakdowns of revenue, expenses, and overall financial health. This tool allows you to analyze various financial aspects of your practice, identify areas for improvement, and make informed decisions to maximize profitability. Utilize the Profit Solver’s functionalities to generate custom reports focusing on specific areas of interest, providing a granular view of your financial performance. Combine the data from end-of-period reports and the Profit Solver for a holistic understanding of your practice’s financial standing. This integrated approach ensures informed decision-making and effective financial management.